SHIPPING & RETURNS
Shipping Policy
we are currently only shipping orders within the United Sates, to include Alaska and Hawaii.
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At Cornerstone Customs we use a flat $5 shipping rate for all standard shipping. Any orders over $100, after any applicable discounts, will ship free to you!
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We try to keep our turnaround as short as possible. With that in mind, we strive to meet a strict deadline of sending your product within 1-2 weeks*.
*Lead times are subject to change due to increased order volume or supplier deficiencies*
Return & Exchange Policy
If your holster ever becomes damaged or unusable, we will repair it or replace it at no cost to you. If the holster has been cut, reheated, or otherwise altered and/or sold by a third party that is not an authorized dealer, the warranty will be voided. The customer is responsible for the cost of shipping the holster to us and we will pay for the return shipping to the customer. In the event that you have received a holster that is defective out of the box, we will cover all shipping costs necessary to replace the defective/incorrect item.
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Please ensure that you have ordered correctly. If you order the incorrect gun model, light/laser attachment, or holster style, we may charge a 25% replacement fee at our discretion.
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We accept returns for up to 30 days from the purchase date on NON-CUSTOM items. Returned items must be in new, unused condition. Returns are not accepted if this criteria is not met. Custom orders are still eligible for warranty service.
Please Email info@cornerstonkydex.com for more information on returning an item.